This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

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7,569 Strings 99%
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90,015 Words 99%
601,558 Characters 99%

Strings status

Strings Words Characters
7,569 90,015 601,558
All strings Browse Translate Zen
4,081 43,883 314,682
Approved strings Browse Translate Zen
7,563 89,938 601,007
Translated strings Browse Translate Zen
3,482 46,055 286,325
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6 77 551
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Untranslated strings Browse Translate Zen
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Failing check: Unchanged translation Browse Translate Zen
751 11,485 70,058
Labeled: Automatically translated Browse Translate Zen
7,569 90,015 601,558
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Other components

Component Approved Translated Unfinished Unfinished words Unfinished characters Untranslated Checks Suggestions Comments
OTRS GPL-3.0 39% 99% 49 261 1,619 49 2 0 0
OTRS::ITSM Manual 52% 0 0 0 0 0 0 0
User Manual 91% 0 0 0 0 0 0 0
Features Manual 72% 0 0 0 0 0 0 0
Configuration Management GPL-3.0 65% 0 0 0 0 0 0 0
Update Guide 62% 0 0 0 0 0 0 0
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Overview

Project website otrs.com
Project maintainers User avatar bmu User avatar bot-otrs-gitlab
Translation license proprietary
Translation process
  • Translations can be made directly.
  • Translation suggestions can be made.
  • Translations are reviewed by dedicated reviewers.
  • Any authenticated user can contribute.
  • The translation uses bilingual files.
File mask locale/*/LC_MESSAGES/content.po
Translation file Download locale/de/LC_MESSAGES/content.po
Last change Nov. 21, 2024, 5:12 p.m.
Last author None
12 days ago

String statistics

Strings percent Hosted strings Words percent Hosted words Characters percent Hosted characters
Total 7,569 90,015 601,558
Approved 53% 4,081 48% 43,883 52% 314,682
Waiting for review 46% 3,482 51% 46,055 47% 286,325
Translated 99% 7,563 99% 89,938 99% 601,007
Needs editing 0% 0 0% 0 0% 0
Read-only 0% 0 0% 0 0% 0
Failing checks 1% 1 1% 2 1% 18
Strings with suggestions 0% 0 0% 0 0% 0
Untranslated strings 1% 6 1% 77 1% 551
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Changes committed

  1. OTRS
  2. Administration Manual
  3. German
Changes committed 12 days ago
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Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
A suspended escalation can be seen in the ticket list, if hovering on an entry within the column *Escalation Time*. In the ticket detail view of a suspended ticket, the suspension status is visible in a property card.
Eine ausgesetzte Eskalation ist in der Ticket-Liste zu sehen, wenn man mit dem Mauszeiger auf einen Eintrag in der Spalte *Eskalationszeit* fährt. In der Ticket-Detailansicht eines ausgesetzten Tickets ist der Aussetzungsstatus in einer Eigenschaftskarte sichtbar.
12 days ago
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Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Several ticket list screens also provide a default filter preset called *Escalation is not suspended*, which applies the aforementioned filter.
Mehrere Ticket-Listenansichten bieten auch eine Standard-Filtervoreinstellung namens *Eskalierung wird nicht ausgesetzt*, die den oben erwähnten Filter anwendet.
12 days ago
User avatar None

Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
There is a new filter *Suspended Escalations* for the ticket lists. Select the *Remove tickets with suspended escalations* checkbox to remove all tickets from the list that are in an escalation suspending state.
Es gibt einen neuen Filter *Ausgesetzte Eskalationen* für die Ticketlisten. Markieren Sie das Kontrollkästchen *Tickets mit ausgesetzten Eskalationen entfernen*, um alle Tickets aus der Liste zu entfernen, die sich in einem Zustand der Eskalationsaussetzung befinden.
12 days ago
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Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Change the ticket state to one different from those configured on ``EscalationSuspendStates`` setting. The escalation continues.
Ändern Sie den Ticketstatus auf einen anderen als denjenigen, der in der Einstellung ``EscalationSuspendStates`` konfiguriert ist. Die Eskalation geht weiter.
12 days ago
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Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Go back to the ticket detail view for the suspended escalation ticket and verify that the escalation is not running.
Gehen Sie zurück zur Ticket-Detailansicht für das Ticket zur ausgesetzten Eskalation und überprüfen Sie, ob die Eskalation nicht läuft.
12 days ago
User avatar None

Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Once the escalation is running, change the ticket state to one that has been configured in ``EscalationSuspendStates`` setting.
Sobald die Eskalation läuft, ändern Sie den Status des Tickets in einen Status, der in der Einstellung ``EscalationSuspendStates`` konfiguriert wurde.
12 days ago
User avatar None

Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Open the ticket detail view for the newly created ticket. Notice that the escalation is running.
Öffnen Sie die Ticket-Detailansicht für das neu erstellte Ticket. Beachten Sie, dass die Eskalation läuft.
12 days ago
User avatar None

Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
Go to one of the new ticket screens, and create a new ticket for one of the queues configured with escalation (for this example *Escalation - first response time* is OK).
Gehen Sie zu einer der neuen Ticket-Ansichten und erstellen Sie ein neues Ticket für eine der mit Eskalation konfigurierten Queues (z.B. *Eskalation - erste Antwortzeit* ist OK).
12 days ago
User avatar None

Automatically translated

  1. OTRS
  2. Administration Manual
  3. German
For this example escalations should be configured for at least one queue.
Für dieses Beispiel sollten Eskalationen für mindestens eine Queue konfiguriert werden.
12 days ago
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