OTRS/User Manual — English @ OTRS Translations

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

Source strings

1,975	Strings	100%	Browse Translate
27,020	Words	100%
162,348	Characters	100%

This translation is being used as source strings within this component.

Strings status

Strings Words Characters
1,975 27,020 162,348	All strings	Browse Translate Zen
1,975 27,020 162,348	Read-only strings	Browse Translate Zen
40 89 943	Strings with any failing checks	Browse Translate Zen
1 46 234	Failing check: Unpluralised	Browse Translate Zen
39 43 709	Failing check: Multiple failing checks	Browse Translate Zen
1,975 27,020 162,348	Strings without a label	Browse Translate Zen

Other components

Component	Approved	Translated	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
Administration Manual	100%	100%	0	0	0	0	55	0	0

Features Manual	100%	100%	0	0	0	0	12	0	0

OTRS GPL-3.0-or-later	100%	100%	0	0	0	0	1,692	0	0

OTRS::ITSM Manual			0	0	0	0	0	0	0

Update Guide	100%	100%	0	0	0	0	7	0	0

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Overview

Project website	otrs.com
Project maintainers	bmu bot-otrs-gitlab
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`
Translation file	Download `locale/content.pot`
Last change	Oct. 13, 2025, 12:04 p.m.
Last change made by	None
Language	English
Language code	en
Text direction	Left to right
Case sensitivity	Case-sensitive
Number of speakers	1,728,900,209
Number of plurals	2
Plural type	One/other
Plurals	Singular	1
Plurals	Plural	0, 2, 3, 4, 5, 6, 7, 8, 9, 10, …
Plural formula	`n != 1`

yesterday

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		1,975		27,020		162,348
Translated	100%	1,975	100%	27,020	100%	162,348
Needs editing	0%	0	0%	0	0%	0
Read-only	100%	1,975	100%	27,020	100%	162,348
Failing checks	2%	40	1%	89	1%	943
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	0%	0	0%	0	0%	0

Last 12 months Previous

Activity in last 12 months


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Quick numbers

27,024

Hosted words

1,976

Hosted strings

100%

Translated

Contributors

and previous 30 days

Trends of last 30 days

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None Resource updated OTRS User Manual English	The “`locale/content.pot`” file was changed. yesterday
None String added in the repository OTRS User Manual English	English the ticket lock icon, which shows whether a ticket is locked or not English 67 characters edited Current translation Read-only the ticket lock icon, which shows whether a ticket is locked or not yesterday
None Resource updated OTRS User Manual English	The “`locale/content.pot`” file was changed. 2 months ago
None String added in the repository OTRS User Manual English	English As an alternative to drag & drop, the context menu of the card can be used to change an attribute of a ticket via a drop-down menu. This makes it easier to move tickets to a distant column if the Kanban view has many columns. English 225 characters edited Current translation Read-only As an alternative to drag & drop, the context menu of the card can be used to change an attribute of a ticket via a drop-down menu. This makes it easier to move tickets to a distant column if the Kanban view has many columns. 2 months ago
None String added in the repository OTRS User Manual English	English Kanban View Drop Zone English 21 characters edited Current translation Read-only Kanban View Drop Zone 2 months ago
None String added in the repository OTRS User Manual English	English As soon as the green progress bar is no longer visible, the corresponding ticket attribute is changed to the value of the column. The ticket now initially appears above a gray line in the so called drop zone and the sort symbol for the column has been replaced by an update symbol. This allows you to find cards that you have just changed. By clicking on the refresh symbol, the ticket is sorted according to the sort order in the column. English 438 characters edited Current translation Read-only As soon as the green progress bar is no longer visible, the corresponding ticket attribute is changed to the value of the column. The ticket now initially appears above a gray line in the so called drop zone and the sort symbol for the column has been replaced by an update symbol. This allows you to find cards that you have just changed. By clicking on the refresh symbol, the ticket is sorted according to the sort order in the column. 2 months ago
None String added in the repository OTRS User Manual English	English Kanban View Progress Bar English 24 characters edited Current translation Read-only Kanban View Progress Bar 2 months ago
None String added in the repository OTRS User Manual English	English Now drag the card to the target column and release the left mouse button. A green progress bar will now appear. As long as the green bar is still displayed, you can pick up the card again with the mouse without changing the ticket. This makes it possible to pick up accidentally dropped tickets again and drop them in the correct column. English 337 characters edited Current translation Read-only Now drag the card to the target column and release the left mouse button. A green progress bar will now appear. As long as the green bar is still displayed, you can pick up the card again with the mouse without changing the ticket. This makes it possible to pick up accidentally dropped tickets again and drop them in the correct column. 2 months ago
None String added in the repository OTRS User Manual English	English Kanban View Drag & Drop English 23 characters edited Current translation Read-only Kanban View Drag & Drop 2 months ago
None String added in the repository OTRS User Manual English	English Click on a card, hold down the left mouse button and drag a card. When dragging, OTRS checks which columns are possible based on your permissions and other system side restrictions (e.g. ACLs). Columns that are not possible are marked with a red background color. English 263 characters edited Current translation Read-only Click on a card, hold down the left mouse button and drag a card. When dragging, OTRS checks which columns are possible based on your permissions and other system side restrictions (e.g. ACLs). Columns that are not possible are marked with a red background color. 2 months ago

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1,975	File in original format as translated in the repository	gettext PO file
1,975	All strings, converted files enriched with comments; suitable for offline translation	CSV	gettext MO	gettext PO	TBX	TMX	XLIFF 1.1 with gettext extensions	XLIFF 1.1	XLSX

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