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English Hungarian Actions
Configurable word length of title column.
A cím oszlop szóhosszának beállíthatósága.
Configurable width of columns via drag and drop on a per-user basis.
Az oszlopok szélességének beállíthatósága fogd és vidd módon, felhasználónként.
Setting the queue and service display names.
A várólista és a szolgáltatás megjelenített neveinek beállítása.
Make ticket number column always visible.
A jegyszám oszlop mindig láthatóvá tétele.
Benefits
Előnyök
Facilitates work with the small agent ticket overview.
Megkönnyíti a munkát az ügyintézői jegyáttekintő kis nézetével.
Increases flexibility through optimized adaptability.
Növeli a rugalmasságot az optimalizált felhasználhatóságon keresztül.
Target Groups
Célcsoportok
IT service management
IT-szolgáltatásmenedzsment
Internal IT service
Belső IT-szolgáltatás
Customer service/support
Vevőszolgálat és támogatás
Available in Service Package
Elérhető a következő szolgáltatáscsomagban
SILVER, GOLD, TITANIUM, PLATINUM
EZÜST, ARANY, TITÁN, PLATINA
Package Name in OTRS Package Manager
Csomagnév az OTRS csomagkezelőben
OTRSAdjustSortTicketOverview
OTRSAdjustSortTicketOverview
Contents
Tartalom
Administrator Interface
Adminisztrátori felület
This package has no administrator interface.
Ennek a csomagnak nincs adminisztrátori felülete.
System Configuration
Rendszerbeállítások
Width of columns
Oszlopok szélessége
The width of the columns in the small ticket overviews are configurable.
A kis jegyáttekintőkben lévő oszlopok szélessége beállítható.
To configure the width of columns:
Az oszlopok szélességének beállításához:
Go to the *System Configuration* screen.
Menjen a *Rendszerbeállítások* képernyőre.
Select *OTRSAdjustSortTicketOverview* in the *Navigation* widget.
Válassza ki az *OTRSAdjustSortTicketOverview* lehetőséget a *Navigáció* felületi elemben.
Navigate to *Frontend → Agent → TicketOverview* in the navigation tree.
Navigáljon a *Frontend → Agent → TicketOverview* ághoz a navigációs fában.
Add new entries to setting ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth``. Examples:
Adjon hozzá új bejegyzéseket a ``Frontend::Agent::TicketOverview::OTRSAdjustSortTicketOverviewFixedWidth`` beállításhoz. Példák:
``Queue`` → *10%*
``Queue`` → *10%*
``State`` → *8%*
``State`` → *8%*
``Age`` → *40px*
``Age`` → *40px*
``DynamicField_DateofReceipt`` → *3cm*
``DynamicField_DateofReceipt`` → *3cm*
Configurable fields are: ``TicketNumber``, ``Age``, ``EscalationTime``, ``Title``, ``State``, ``Queue``, ``Lock``, ``Owner``, ``CustomerID``, ``DynamicField_*``.
A beállítható mezők: ``TicketNumber``, ``Age``, ``EscalationTime``, ``Title``, ``State``, ``Queue``, ``Lock``, ``Owner``, ``CustomerID``, ``DynamicField_*``.

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  1. OTRS 7
  2. Feature Add-ons Manual
  3. Hungarian
Contents
Tartalom
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../../content/adjust-sort-ticket-overview.rst:29 • ../../content/advanced-editor.rst:31 • ../../content/advanced-escalations.rst:59 • ../../content/advanced-escalations/admin.rst:8 • ../../content/advanced-escalations/admin/administration.rst:8 • ../../content/advanced-escalations/admin/communication-notifications.rst:6 • ../../content/advanced-escalations/admin/ticket-settings.rst:10 • ../../content/advanced-escalations/agent.rst:12 • ../../content/advanced-escalations/agent/reports.rst:6 • ../../content/advanced-escalations/agent/tickets.rst:6 • ../../content/advanced-generic-agent.rst:35 • ../../content/advanced-ticket-article-forward.rst:33 • ../../content/advanced-ticket-article-forward/agent.rst:6 • ../../content/advanced-ticket-article-forward/agent/tickets.rst:6 • ../../content/agent-email-interface.rst:49 • ../../content/automated-faq-ticket-creator.rst:30 • ../../content/automated-faq-ticket-creator/admin.rst:6 • ../../content/automated-faq-ticket-creator/admin/processes-automation.rst:6 • ../../content/automated-faq-ticket-creator/agent.rst:6 • ../../content/automated-faq-ticket-creator/agent/faq.rst:6 • ../../content/automatic-start-of-processes.rst:29 • ../../content/automatic-start-of-processes/admin.rst:6 • ../../content/automatic-start-of-processes/admin/processes-automation.rst:6 • ../../content/brute-force-attack-protection.rst:25 • ../../content/brute-force-attack-protection/admin.rst:6 • ../../content/brute-force-attack-protection/admin/administration.rst:6 • ../../content/brute-force-attack-protection/admin/users-groups-roles.rst:6 • ../../content/calendar-resource-planning.rst:37 • ../../content/calendar-resource-planning/admin.rst:6 • ../../content/calendar-resource-planning/admin/administration.rst:6 • ../../content/calendar-resource-planning/admin/communication-notifications.rst:6 • ../../content/calendar-resource-planning/admin/processes-automation.rst:10 • ../../content/calendar-resource-planning/agent.rst:10 • ../../content/calendar-resource-planning/agent/calendar.rst:6 • ../../content/calendar-resource-planning/agent/reports.rst:6 • ../../content/categories-for-text-modules.rst:37 • ../../content/categories-for-text-modules/admin.rst:6 • ../../content/categories-for-text-modules/admin/ticket-settings.rst:6 • ../../content/categories-for-text-modules/agent.rst:6 • ../../content/categories-for-text-modules/agent/tickets.rst:6 • ../../content/change-write-protection.rst:35 • ../../content/change-write-protection/agent.rst:6 • ../../content/change-write-protection/agent/itsm-changes.rst:6 • ../../content/ci-assignment-attribute-dynamic-field-map.rst:33 • ../../content/ci-custom-search.rst:32 • ../../content/ci-custom-search/agent.rst:6 • ../../content/ci-custom-search/agent/cmdb.rst:12 • ../../content/ci-references.rst:38 • ../../content/ci-references/agent.rst:6 • ../../content/ci-references/agent/cmdb.rst:12 • ../../content/cis-in-customer-frontend.rst:44 • ../../content/credit-card-filter.rst:27 • ../../content/custom-contact-fields.rst:37 • ../../content/custom-contact-fields/admin.rst:6 • ../../content/custom-contact-fields/admin/communication-notifications.rst:10 • ../../content/custom-contact-fields/admin/processes-automation.rst:6 • ../../content/customer-activity-widget.rst:31 • ../../content/customer-activity-widget/agent.rst:6 • ../../content/customer-activity-widget/agent/dashboard.rst:6 • ../../content/customer-event-ticket-calendar.rst:25 • ../../content/customer-frontend-link-object.rst:26 • ../../content/customer-specific-services.rst:32 • ../../content/customer-specific-services/admin.rst:6 • ../../content/customer-specific-services/admin/users-groups-roles.rst:6 • ../../content/customer-specific-services/agent.rst:8 • ../../content/customer-specific-services/agent/customers.rst:6 • ../../content/dashboard-news-widget.rst:25 • ../../content/dashboard-news-widget/admin.rst:6 • ../../content/dashboard-news-widget/admin/communication-notifications.rst:6 • ../../content/dashboard-news-widget/agent.rst:6 • ../../content/dashboard-news-widget/agent/avatar.rst:6 • ../../content/dashboard-news-widget/agent/dashboard.rst:6 • ../../content/dashboard-news-widget/agent/dashboard-news.rst:6 • ../../content/data-privacy-protection.rst:37 • ../../content/delete-attachments.rst:31 • ../../content/dynamic-field-attachment.rst:26 • ../../content/dynamic-field-attachment/admin.rst:6 • ../../content/dynamic-field-attachment/admin/processes-automation.rst:6 • ../../content/dynamic-field-calculation.rst:23 • ../../content/dynamic-field-calculation/admin.rst:6 • ../../content/dynamic-field-calculation/admin/processes-automation.rst:6 • ../../content/dynamic-field-ci.rst:51 • ../../content/dynamic-field-ci/admin.rst:6 • ../../content/dynamic-field-ci/admin/processes-automation.rst:6 • ../../content/dynamic-field-database.rst:32 • ../../content/dynamic-field-database/admin.rst:6 • ../../content/dynamic-field-database/admin/processes-automation.rst:6 • ../../content/dynamic-field-search-booster.rst:27 • ../../content/dynamic-field-value-import.rst:32 • ../../content/dynamic-field-value-import/admin.rst:6 • ../../content/dynamic-field-value-import/admin/processes-automation.rst:6 • ../../content/dynamic-field-web-service.rst:30 • ../../content/dynamic-field-web-service/admin.rst:10 • ../../content/dynamic-field-web-service/admin/processes-automation.rst:6 • ../../content/dynamic-sender-addresses.rst:29 • ../../content/dynamic-sender-addresses/admin.rst:6 • ../../content/dynamic-sender-addresses/admin/communication-notifications.rst:6 • ../../content/dynamic-sender-addresses/admin/processes-automation.rst:6 • ../../content/escalation-suspend.rst:32 • ../../content/extended-ticket-stats.rst:36 • ../../content/extended-ticket-stats/agent.rst:6 • ../../content/extended-ticket-stats/agent/reports.rst:6 • ../../content/hide-show-dynamic-fields.rst:43 • ../../content/index.rst:7 • ../../content/link-object-connector.rst:21 • ../../content/link-object-connector/admin.rst:10 • ../../content/link-object-connector/admin/processes-automation.rst:6 • ../../content/master-slave.rst:30 • ../../content/out-of-office.rst:28 • ../../content/process-management-article-email.rst:29 • ../../content/process-management-article-email/admin.rst:6 • ../../content/process-management-article-email/admin/processes-automation.rst:6 • ../../content/process-management-article-email/agent.rst:6 • ../../content/process-management-article-email/agent/tickets.rst:6 • ../../content/queue-responsible.rst:26 • ../../content/ready2adopt-itsm-processes.rst:57 • ../../content/ready2adopt-itsm-processes/admin.rst:6 • ../../content/ready2adopt-itsm-processes/admin/processes-automation.rst:6 • ../../content/ready2adopt-processes.rst:38 • ../../content/ready2adopt-processes/admin.rst:6 • ../../content/ready2adopt-processes/admin/processes-automation.rst:6 • ../../content/ready2adopt-web-services.rst:34 • ../../content/ready2adopt-web-services/admin.rst:6 • ../../content/ready2adopt-web-services/admin/processes-automation.rst:6 • ../../content/restore-pending-information.rst:34 • ../../content/restore-pending-information/agent.rst:6 • ../../content/restore-pending-information/agent/tickets.rst:13 • ../../content/restrict-customer-data-view.rst:33 • ../../content/restrict-customer-data-view/admin.rst:6 • ../../content/restrict-customer-data-view/admin/users-groups-roles.rst:6 • ../../content/service-based-queue-routing.rst:27 • ../../content/service-based-queue-routing/admin.rst:6 • ../../content/service-based-queue-routing/admin/ticket-settings.rst:6 • ../../content/service-categories.rst:27 • ../../content/service-categories/admin.rst:6 • ../../content/service-categories/admin/ticket-settings.rst:6 • ../../content/service-responsible.rst:28 • ../../content/service-responsible/admin.rst:6 • ../../content/service-responsible/admin/communication-notifications.rst:13 • ../../content/service-responsible/agent.rst:6 • ../../content/service-responsible/agent/avatar.rst:6 • ../../content/specific-ticket-notifications.rst:27 • ../../content/specific-ticket-notifications/admin.rst:6 • ../../content/specific-ticket-notifications/admin/communication-notifications.rst:6 • ../../content/specific-ticket-notifications/admin/users-groups-roles.rst:6 • ../../content/specific-ticket-notifications/agent.rst:6 • ../../content/specific-ticket-notifications/agent/avatar.rst:6 • ../../content/state-preselection-response-templates.rst:29 • ../../content/state-preselection-response-templates/admin.rst:6 • ../../content/state-preselection-response-templates/admin/ticket-settings.rst:6 • ../../content/survey.rst:14 • ../../content/survey/agent.rst:6 • ../../content/survey/agent/survey.rst:6 • ../../content/system-configuration-history.rst:25 • ../../content/system-configuration-history/admin.rst:6 • ../../content/system-configuration-history/admin/administration.rst:6 • ../../content/system-monitoring.rst:20 • ../../content/system-monitoring/admin.rst:36 • ../../content/system-monitoring/admin/administration.rst:6 • ../../content/system-monitoring/admin/processes-automation.rst:6 • ../../content/tag-cloud.rst:39 • ../../content/tag-cloud/agent.rst:6 • ../../content/tag-cloud/agent/dashboard.rst:6 • ../../content/ticket-allocation.rst:37 • ../../content/ticket-allocation/admin.rst:14 • ../../content/ticket-allocation/admin/processes-automation.rst:6 • ../../content/ticket-allocation/admin/users-groups-roles.rst:6 • ../../content/ticket-forms.rst:61 • ../../content/ticket-forms/admin.rst:16 • ../../content/ticket-forms/admin/communication-notifications.rst:6 • ../../content/ticket-forms/admin/ticket-settings.rst:6 • ../../content/ticket-forms/admin/users-groups-roles.rst:6 • ../../content/ticket-invoker.rst:16 • ../../content/ticket-invoker/admin.rst:6 • ../../content/ticket-invoker/admin/processes-automation.rst:6 • ../../content/ticket-notification-popups.rst:12 • ../../content/ticket-notification-popups/admin.rst:6 • ../../content/ticket-notification-popups/admin/communication-notifications.rst:6 • ../../content/ticket-queue-selection.rst:30 • ../../content/ticket-time-unit-dropdown.rst:34 • ../../content/ticket-watchlist.rst:53 • ../../content/ticket-watchlist/admin.rst:10 • ../../content/ticket-watchlist/admin/communication-notifications.rst:6 • ../../content/ticket-watchlist/agent.rst:8 • ../../content/ticket-watchlist/agent/tickets.rst:6 • ../../content/ticket-workflow.rst:49 • ../../content/ticket-workflow/admin.rst:6 • ../../content/ticket-workflow/admin/ticket-settings.rst:6 • ../../content/ticket-workflow/agent.rst:6 • ../../content/ticket-workflow/agent/tickets.rst:6 • ../../content/time-accounting.rst:50 • ../../content/time-accounting-quota.rst:28 • ../../content/time-accounting-quota/admin.rst:6 • ../../content/time-accounting-quota/admin/users-groups-roles.rst:6 • ../../content/time-accounting-quota/agent.rst:6 • ../../content/time-accounting-quota/agent/customers.rst:6 • ../../content/time-accounting-quota/agent/tickets.rst:6 • ../../content/time-accounting/agent.rst:6 • ../../content/time-accounting/agent/time-accounting.rst:6 • ../../content/vip-customer.rst:36
String age
4 years ago
Last updated
10 months ago
Source string age
4 years ago
Translation file
locale/hu/LC_MESSAGES/content.po, string 19