OTRS

Administration Manual

This manual is available on the Documentation Portal (https://doc.otrs.com/doc/) only for languages that have at least 90% translation completeness.

	Language	Approved	Translated	Unreviewed	Unfinished	Unfinished words	Unfinished characters	Untranslated	Checks	Suggestions	Comments
	English	0	100%	0	0	0	0	0	185	0	0

	Chinese (Simplified Han script)	0%	43%	4,238	5,584	73,983	513,309	5,529	121	0	0

	German	1%	92%	9,118	703	11,044	71,868	703	394	0	0

	Hungarian	0%	90%	8,923	899	13,305	87,069	899	152	0	0

	Portuguese (Brazil)	0%	14%	1,447	8,375	116,190	773,124	8,375	38	0	0

	Spanish (Mexico)	0%	9%	896	8,926	121,818	808,860	8,925	19	0	0

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Summary

Project website	otrs.com
Project maintainers1	bmu
Project reviewers2	vp bmu
Translation license	proprietary
Translation process	Translations can be made directly. Translation suggestions can be made. Translations are reviewed by dedicated reviewers. Any authenticated user can contribute. The translation uses bilingual files.
File mask	`locale/*/LC_MESSAGES/content.po`

10/14/2026

String statistics

	Strings percent	Hosted strings	Words percent	Hosted words	Characters percent	Hosted characters
Total		58,932		753,744		5,003,076
Source		9,822		125,624		833,846
Approved	1%	1	1%	8	1%	60
Waiting for review	41%	24,622	38%	291,772	38%	1,914,940
Translated	58%	34,445	55%	417,404	54%	2,748,846
Needs editing	1%	56	1%	1,103	1%	6,775
Read-only	16%	9,822	16%	125,624	16%	833,846
Failing checks	1%	909	1%	8,136	1%	98,194
Strings with suggestions	0%	0	0%	0	0%	0
Untranslated strings	41%	24,431	44%	335,237	44%	2,247,455

Last 12 months Previous

Activity in last 12 months


Oct	Nov	Dec	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep

Quick numbers

753 k

Hosted words

58,932

Hosted strings

58%

Translated

0

Components

6

Languages

6

Translations

0

Screenshots

and previous 30 days

Trends of last 30 days

+68%

Hosted words

+51%

+68%

Hosted strings

+51%

+8%

Translated

−50%

+100%

Contributors

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Query examples

Review strings changed by other users	`changed:>="1 month ago" AND NOT changed_by:anonymous`	Add
Translated strings	`state:>=translated`	Add
Strings with comments	`has:comment`	Add
Strings with comments mentioning you	`comment:@anonymous`	Add
Strings with any failing checks	`has:check`	Add
Strings with suggestions from others	`has:suggestion AND NOT suggestion_author:anonymous`	Add
Approved strings with suggestions	`state:approved AND has:suggestion`	Add
All untranslated strings added the past month	`added:>="1 month ago" AND state:<=needs-editing`	Add
Strings changed in the past two weeks	`changed:>="2 weeks ago"`	Add
Automatically translated strings	`is:automatically-translated`	Add
Translated strings in a certain language	`is:translated AND language: en`	Add

bot-otrs-gitlab

Resource updated

The “locale/zh_CN/LC_MESSAGES/content.po” file was changed. 10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

bot-otrs-gitlab

String added in the repository

English

Chinese (Simplified Han script) 0 characters editedCurrent translationState: Empty

10/14/2026

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Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the previous translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.