| Component | Total | Dismissed | Active | Translated |
|---|---|---|---|---|
| OTRS | 40 | 38 | 2 | 2 |
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| User Manual | 24 | 1 | 23 | 23 |
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| System Monitoring | 1 | 1 | 0 | 0 |
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| Configuration Management | 4 | 3 | 1 | 1 |
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| Service Management | 9 | 9 | 0 | 0 |
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| Update Guide | 7 | 7 | 0 | 0 |
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| Features Manual | 2 | 0 | 2 | 2 |
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| Administration Manual | 14 | 1 | 13 | 13 |
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| OTRS::ITSM Manual | 5 | 1 | 4 | 4 |
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