OTRS/User Manual — Spanish (Mexico) @ OTRS Translations: Ticket

Zen

	English	Spanish (Mexico)	Actions
	Warning (yellow)
	Incident (red)
	The propagation of the incident state will be carried out if configuration items are linked to other business objects. Linking the configuration items is a manual task. The following combination of linking is possible in a default installation:
	First Business Object
	Second Business Object
	Source Link
	Target Link
	Configuration item
	Alternative to	Alternativo a
	Connected to	Conectado a
	Depends on	Depende de
	Required for	Requerido para
	Includes	Incluye
	Part of	Parte de
	Relevant to	Relevante a
	Ticket	Ticket
	Service	Servicio
	Knowledge base article
	Normal	Normal
	Parent	Padre
	Child	Hijo
	Source and target links can be swapped to link the business objects each other. Thanks to this mechanism, the linking can be started in any type of business object detail view via the Link Objects action.
	The linking possibilities can be extended in the system configuration.
	By default, only Depends on linking has underlying logic. Here the following rules apply:
	If a configuration item is dependent on another configuration item, which is in the state Incident, the dependent configuration item gets the state Warning.
	If a service is dependent on configuration items, and one of these configuration items has a state Incident, the service will also get the state Incident.
	If a service is dependent on configuration items, and one of these configuration items has the state Warning, the service will also get the state Warning.
	If a service has sub-services, and one of these services has the state Incident, the parent service will get the state Warning.
	If a service has sub-services, and one of these services has the state Warning, the parent service will get the state Warning.
	Any other link type does not affect the incident state of services.
	The states of the respective services, sub-services, and configuration items will be shown in the view.

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../content/agent/services.rst:42 • ../content/agent/services.rst:44 • ../content/agent/services.rst:46

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locale/es_MX/LC_MESSAGES/content.po, string 898