Zen

Source string Source string

22/10000 · 22

The string is read only.

English Actions
``TicketStateUpdate``
``TicketCreate``
``ArticleCreate``
``TicketPendingTimeUpdate``
``TicketDynamicFieldUpdate_.*``
Manage Settings
Use this section to add default values to appointments.
Manage Settings Widget
Each appointment dynamic fields are listed in this section. This feature controls only the visibility of the dynamic fields. Possible options:
Hide
The dynamic field is hidden in the forms and in the appointments.
Show
The dynamic field is shown in the forms and in the appointments, but it can have an empty value.
Show as mandatory
The dynamic field is shown in the forms and in the appointments, and it does not allow an empty value.
Use form configuration
The display of the dynamic field will follow the current form configuration, that is defined in the following system configuration settings:
In case the *Hide*, *Show* or *Show as mandatory* options are used, form configuration will be effectively ignored, and the dynamic field configuration from the calendar will be applied.
This section is visible only, if :doc:`../processes-automation/dynamic-fields` for appointments are added to the system.
Title (default)
Define the default title for appointments using this calendar.
Description (default)
Define the default description for appointments using this calendar.
Location (default)
Define the default location for appointments using this calendar.
Additional description
Define the additional text which is shown on each appointment in *Timeline Custom* view to display more information in the overview screens. It is possible to show attributes of the appointments, as well as stored dynamic fields. Even the access to linked ticket data is possible.
It is possible to use OTRS smart tags related to the appointment, e.g. ``<OTRS_APPOINTMENT_X>``, ``<OTRS_APPOINTMENT_DYNAMICFIELD_X>``. You can even access data of linked tickets using ``<OTRS_APPOINTMENT_TICKET_X>``. If more than one ticket is linked, you can use ``<OTRS_APPOINTMENT_TICKET_1_X>``. Tickets are sorted by ticket ID.
The appointment is not created at this time and not all values are there (e.g. no dynamic field values can be used). The defined texts are only used during appointment creation (no update functionality), therefore not all OTRS smart tags are usable.
The default values are populated whenever the calendar is chosen and the title, description or location is empty.
Behind the input fields for title, description and location, there is a refresh button if default values are specified. This refresh button could be used to re-apply the stored default values if for example dynamic fields are entered in the screen.

Loading…

User avatar None

String added in the repository

  1. OTRS
  2. Administration Manual
  3. English
Use form configuration
Use form configuration
2 months ago
Browse all string changes

Things to check

Multiple failing checks

Following checks are failing:
Inconsistent: Spanish (Mexico), Portuguese (Brazil), Chinese (Simplified)

Reset

Glossary

English English
No related strings found in the glossary.

String information

Flags
read-only
Source string location
../content/administration/calendars.rst:160
String age
2 months ago
Last updated
2 months ago
Source string age
2 months ago
Translation file
locale/content.pot, string 109